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The BASICS Video Series: The ABC's of Service on the Phone Viewers Guide (10 pk) - ABCVG
The BASICS Video Series: The ABC's of Service on the Phone Viewers Guide
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The Service Pro: Service Leadership Package - SPSLPK
Overview: A comprehensive program targeting customer service IN's and OUT's, ideal for today's competitive market. Program includes videos, stories, exercises, overheads, role-plays, and more for both managers and service personnel.
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The Service Pro: Better Faster Different Workbook-5 Pack - SPBFPW
Additional workbook for the The Service Pro: Better, Faster and Different program.
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The Service Pro: Service Leadership Package DVD Version - SPSLPD
Overview: A comprehensive program targeting customer service IN's and OUT's, ideal for today's competitive market. Program includes DVDs, stories, exercises, overheads, role-plays, and more for both managers and service personnel.
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The BASICS Video Series: Ask & Listen Viewers Guide (10 pk) - AALVG
The BASICS Video Series: Ask & Listen Viewers Guide
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